Data Controller: Gillian Malfin

1. Introduction

Welcome to Luna's Adventures ("we," "our," "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.lunas-adventures.co.uk (the "Website").

2. Information We Collect:

When you visit our website, we may collect the following information:

Email Address: We collect your email address when you voluntarily provide it to us, for example, when you subscribe to our newsletter, or contact us via email.

3. How We Use Your Information:

We may use the information we collect, including your email address, for the following purposes:

To communicate with you, including sending newsletters, updates, and promotional materials.

• To respond to your inquiries and provide customer support.
• To improve our Website and the services we offer.
• To comply with legal obligations.

4. Legal Basis for Processing:

We process your personal data based on the following legal grounds:

• Consent: We will only use your email address for marketing purposes if you have provided explicit consent.
• Contractual Necessity: If you have registered for an account or service, we process your data to fulfil our contractual obligations.
• Legitimate Interests: We may process your data to improve our services and ensure the security of our Website.

5. How We Share Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may engage trusted third-party service providers to perform functions and services on our behalf, such as hosting, email distribution, and analytics. These providers are bound by confidentiality obligations and are only permitted to use your data in accordance with our instructions.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or to protect our rights, property, and safety, or that of others.

6. Data Security:

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights:

Under the GDPR, you have the following rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data.
• Right to Restrict Processing: You can request that we limit the processing of your data.
• Right to Data Portability: You can request that we transfer your data to another organisation.
• Right to Object: You can object to the processing of your data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at:  Gill@bella-anima.co.uk

8. Cookies:

Our website may use cookies and similar technologies to enhance your experience and analyse site usage. You can control the use of cookies through your browser settings.

9. Retention of Your Data:

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Gillian Malfin

53, Bath Hill Court, Bath Road

Bournemouth

Dorest

BH1 2HS

Email: Gill@bella-anima.co.uk